SHIPPING & RETURNS
Ordered before 15:00 shipped the same day. Orders on Saturday & Sunday will be shipped on Monday after 15:00.We ship our packages with PostNL. Most orders fit through the letterbox, so you don't have to stay at home. Please note that we cannot change a delivery address after the order has been shipped.
After your order has been shipped, you will receive a track & trace code via e-mail with which you can follow your package to your front door. Feel free to contact our customer service if you have any questions about the shipment of your order.
RETURN & EXCHANGE POLICY
If for any reason you wish to return your online purchase, you can return unused items within 14 days of receipt. This is also called the cooling-off period.To exercise your right of withdrawal, you must inform us within the 14 days cooling-off period by means of an unambiguous statement (for example by e-mail) that you wish to exercise your right to terminate the agreement. You can use the form that we send with your order.
We must also have received the returned items within the 14-day cooling-off period. You can return the items by post, always ask for proof of shipment. Make sure the items you want to return are properly packaged. You can find the return address on the packing slip of your order.